EXPLORE

Enhancing user experience through a global design system and Drupal 9 upgrade

Discover
Discover
Engage
Engage
Deliver
Deliver
Improve
Improve
santander redesign and atomic system

A powerful, low-code digital experience with customisable workflows for improved productivity.

Santander's old Drupal 7 website was nearing the end of its life. We worked with them to not only upgrade the site to the latest version of Drupal but to also, deliver a new global design system.

santander desktop designs
santander desktop designs
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The challenge

How to produce a customer-focused website that addresses the commercial requirements of multiple business stakeholders.

santander design sprint workshop
santander design sprint prototyping and user testing
santander mobile designs
santander mobile designs

The solution

During an initial discovery phase, we engaged with stakeholders from across the business to understand their specific business objectives to help define the new sites commercial purpose. We then created personas and user flow maps which helped us to develop the new site architecture, user interface and overall UX. Design-sprints were used to identify and resolve specific hurdles and blockers before we delivered a global, atomic design system. Following the Discovery and Design phases, our Dev team delivered a modular, component-based Drupal build. Additionally, we also undertook a full content review and on an on-going basis we deliver continuous improvement through a split test and learn process.

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